PRIVACY
POLICY

Effective Date: December 27, 2025

Renovia Customs LLC (“Renovia Customs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and handle information when you visit or use our website and services.

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

a. Information You Provide Directly

• Name
• Email address
• Phone number
• Payment information (processed through third-party payment providers; we do not store full payment card details)

b. Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• IP address
• Device type
• Operating system
• Browser type
• Platform information
• General location data (such as country or region)
• Website usage and interaction data

We use tools such as Microsoft Clarity and similar analytics technologies to better understand how visitors interact with our website.

2. How We Use Your Information

We use the information we collect solely for analytics and performance tracking purposes, including to:

• Understand how users interact with our website
• Improve website functionality and user experience
• Monitor site performance and technical issues

We do not use personal information for marketing emails, advertising campaigns, or retargeting.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to collect usage data and analytics information. These technologies help us understand visitor behavior and improve our services. You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

4. How Information Is Shared

We do not sell, rent, or directly share your personal information with third parties. However, information may be collected or processed by trusted third-party service providers that support our website and operations, such as:

• Analytics providers (including Microsoft Clarity)
• Payment processors
• Website hosting and technical infrastructure providers

These third parties process information on our behalf and are expected to handle data in accordance with their own privacy policies.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Ask questions about how your data is handled

To make a privacy-related request, please contact us using the information below.

7. Children’s Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to remove it.

8. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us at:

Email: info@renoviacustoms.com
Phone: (517) 293-3893

---